ReturnS OR EXCHANGE
 

We offer you a free exchange or refund within 14 days of purchase. This also includes items purchased in a sale or with a promotion code. All returns must be accompanied by a copy of your proof of purchase.

To return or exchange an order, please email our custom service at hello@korkeilajewellery.com (including your full name and order number).

Please make sure your items are returned in a new and unused condition and in their original packaging in order for us to process an exchange or refund.

FINLAND - Products purchased online can be returned at our stockists Korkeila Helsinki Oy, in Finland, for a refund.

Processing your Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will then immediately inform you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment.

We will process your refund within 3 days of receipt. You will receive the credit within a certain amount of days, depending on your card issuer's policies (may take 4-7 working days).